Terms & conditions

Terms and Conditions

1. Introduction

Welcome to Auto Simple Shipping. These Terms and Conditions govern your access to and use of our website, autosimpleshipping.com, and any vehicle transportation services arranged or provided by Auto Simple Shipping.

By accessing our website, requesting a quote, or booking services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them, subject to applicable law.

If you do not agree with these terms, please discontinue use of our website and services.

2. Company Information

Auto Simple Shipping

Address: 1 W Loockerman St, Dover, DE 19901, USA

Phone: (302) 865-7169

Email: info@autosimpleshipping.com

Website: https://autosimpleshipping.com

3. Services

Auto Simple Shipping offers information and arrangements relating to vehicle transportation services, including:

  • Open Car Transport

  • Enclosed Car Transport

  • Door-to-Door Auto Transport

  • State-to-State Auto Transport

The specific responsibilities of Auto Simple Shipping, the assigned motor carrier, and the customer will depend on the company’s verified operating authority and the applicable written transportation agreement.

Services are subject to route accessibility, vehicle eligibility, scheduling requirements, equipment availability, and other operational conditions.

4. Quotes and Pricing

Customers may request vehicle shipping quotes through the website, by telephone, or through other available communication channels.

Quotes may depend on vehicle type, dimensions, condition, transport distance, pickup and delivery locations, shipping method, seasonal demand, and carrier availability.

Unless expressly identified as binding in a written agreement, an initial estimate should not be interpreted as a guaranteed final price.

Any applicable charges, payment requirements, and conditions for price adjustments must be disclosed in the relevant booking agreement.

5. Booking and Confirmation

Submitting a quote request does not automatically create a confirmed transportation booking.

A booking is confirmed only when the required information, applicable terms, and any necessary acceptance or payment steps have been completed.

Customers are responsible for providing accurate information about their vehicles and transportation requirements.

Incorrect or incomplete information may affect pricing, scheduling, or service availability.

6. Vehicle Pickup and Delivery

Pickup and delivery dates or time windows may be estimates unless expressly guaranteed in a written agreement.

Schedules can be affected by weather, traffic, road closures, equipment issues, legal operating requirements, and other circumstances.

For door-to-door transportation, pickup and delivery will be arranged as close to the requested addresses as safely and legally practical.

If a location is inaccessible to a large carrier, an alternative meeting point may be required.

7. Customer Responsibilities

Customers are responsible for preparing their vehicles for transportation.

This generally includes removing unauthorized personal belongings, securing loose accessories, disclosing mechanical problems, providing vehicle keys, and ensuring the vehicle is available at the agreed pickup location.

Customers must disclose modifications, unusual dimensions, low ground clearance, and inoperable conditions before booking.

The customer or an authorized representative should be available to participate in pickup and delivery inspections.

8. Vehicle Inspection and Documentation

The vehicle’s condition should be documented at pickup and delivery using a Bill of Lading or other applicable condition report.

Customers should review all inspection records before signing.

Any visible damage or discrepancies identified at delivery should be documented promptly according to the applicable transportation agreement and claims procedures.

Signing delivery paperwork without noting visible discrepancies may complicate a later claim, although applicable legal rights remain in effect.

9. Personal Property

Customers should remove personal belongings from their vehicles before transportation unless otherwise expressly permitted.

The transportation of household goods, valuable items, hazardous materials, or prohibited property inside a vehicle may be restricted.

Responsibility for authorized personal belongings, if any, will be governed by the applicable written agreement and law.

10. Insurance and Liability

Insurance coverage depends on the responsible transportation provider, applicable policies, contractual terms, and legal requirements.

Customers should request and review relevant insurance information before shipment.

Coverage may be subject to exclusions, deductibles, claim requirements, and policy limits.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

11. Payments

Payment methods, due dates, deposits, balances, and any additional charges will be governed by the accepted booking agreement.

Customers are responsible for reviewing payment terms before confirming a shipment.

Any payment dispute should be reported promptly using the contact information provided on this website.

12. Cancellation and Refunds

Cancellation eligibility, applicable fees, and refund arrangements depend on the accepted booking agreement and the stage of the transportation process.

Customers should review the written cancellation and refund policy before confirming a booking.

Where a refund is due, it will be processed according to the agreed terms and applicable law.

13. Delays and Unforeseen Events

Transportation may be delayed by severe weather, natural disasters, traffic disruptions, road closures, equipment problems, government restrictions, or other circumstances beyond reasonable control.

Auto Simple Shipping will address such circumstances in accordance with its contractual obligations and applicable law.

14. Website Use

Users agree not to misuse the website, submit false information, attempt unauthorized access, introduce malicious software, or interfere with normal website operations.

Website content is provided for general informational purposes and may be updated without prior notice.

15. Intellectual Property

Unless otherwise indicated, the website’s original text, branding, graphics, and other proprietary materials belong to Auto Simple Shipping or their respective owners.

Users may not reproduce or commercially distribute protected content without appropriate authorization, except where permitted by law.

16. Third-Party Services

The website may reference third-party service providers or link to external websites.

Third-party services may be governed by their own terms, privacy policies, and contractual obligations.

Auto Simple Shipping is not responsible for independent third-party website content except to the extent required by applicable law.

17. Governing Law

These Terms and Conditions are intended to be interpreted under applicable United States federal law and, where legally appropriate, the laws of the State of Delaware.

Mandatory consumer protection laws and applicable federal transportation laws take precedence where required.

18. Changes to These Terms

Auto Simple Shipping may revise these Terms and Conditions periodically.

Updated terms will be posted on this page with a revised effective date.

Changes will apply subject to applicable law and any existing contractual commitments.

19. Contact Information

For questions about these Terms and Conditions, contact:

Auto Simple Shipping

1 W Loockerman St, Dover, DE 19901, USA

Phone: (302) 865-7169

Email: info@autosimpleshipping.com

Website: https://autosimpleshipping.com